It is the responsibility of the customer to ensure their address is correct and accurately provided to us upon ordering. Orders within Australia are shipped via Australia Post and the customer has the option of selecting regular or express shipping. Our dispatch location is considered 'Rural' by Australia Post so next day express shipping to major cities is not available.
Australia Post Parcel Post
Complimentary Tracked Standard Shipping
2-8 business days
Australia Post Express Delivery
AUD $8.00 Tracked Express Shipping
1-4 business days
Australia Post International Delivery
AUD $12.00 Tracked International Shipping
Complimentary on orders over $150 USD
Up to 27 business days
Daughter is unable to accommodate combined orders at this time. Please ensure you place one order containing all the items you wish to receive. In the event that a customer places multiple orders, these will be shipped separately and separate shipping charges will apply.
In the event that your package is returned to Daughter for any reason such as incorrect address, non payment of duties or non collection an admin fee of $25AUD will be charged to the customer as well as any return mail fees incurred. A refund or redelivery will be arranged based on individual circumstance. If a refund is provided the amount refunded will be less the original postage charge and admin fee. If the customer requests a redelivery a new shipping charge will apply. Daughter reserves the right to refuse redelivery based on probability of arrival in certain circumstances.
Duties & Taxes
All prices are displayed with tax and GST inclusive. Daughter does not accept any responsibility for any duty, tax or other import costs on international orders.
It is a legal requirement for Daughter to declare the correct value of orders on customs forms for international shipments. We will not, under any circumstances, falsify any information and we reserve the right to refuse and/or cancel any orders that may request this of us.
If you would like to discuss any of the above, please get in contact at email@example.com